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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott Meland

October 14, 2025

5  out of  5
rating by Scott Meland
"Very attentive and patient. Great follow up and good service."
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Shari

October 10, 2025

5  out of  5
rating by Shari
"So friendly and knowledgeable!"
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Adrian Holt-Byrd

October 7, 2025

5  out of  5
rating by Adrian Holt-Byrd
"Great people working here at this office!"
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iQBenG

October 7, 2025

5  out of  5
rating by iQBenG
"Andrew was amazing he helped so much"
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Eric Robb

October 7, 2025

5  out of  5
rating by Eric Robb
"Call Andrew Jackson and get a quote! He saved me hundreds of dollars and added more coverage than I had!"
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Yolanda Holmes

September 29, 2025

5  out of  5
rating by Yolanda Holmes
"My mom has been insured with State Farm for many years, and Nolan Johnson for a short time. I recently lost my mom and needed to tie up loose ends. Working with Nolan has been such a blessing! His knowledge and familiarity with the process were greatly appreciated. He is compassionate and caring, demonstrating that small-town courtesy throughout the process. His ethical stance made it evident that exceptional customer service still exists. (My sister ended up insuring her vehicles with him during our visit!) I highly recommend his services to others!"
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Don Rath

September 29, 2025

5  out of  5
rating by Don Rath
"James was wonderful to work with. He initiated contact a few months before I needed to change coverage. Thankfully I was able to circle back and start new policies with him through State Farm. James is incredibly quick at returning communications, thorough when explaining what coverage is and is very professional. I Was pleased at the cost of coverage and How easy it was to switch things over. I would highly recommend James to anyone with future insurance needs."
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Dylan Travis

September 17, 2025

5  out of  5
rating by Dylan Travis
"The entire staff at Nolan’s office are friendly, knowledgeable, and very thorough. I dealt specifically with Ashlyn Mayes there, and she was phenomenal in helping me save money, and with better insurance also. I highly recommend this office for your insurance needs."
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Jaylei Eads

September 4, 2025

5  out of  5
rating by Jaylei Eads
"Great Quick service! James was an amazing help! he helped us switch from our previous insurance and he made it a breeze!"
We responded:
"Thank you for the feedback Jaylei. We are excited to be taking care of you! "
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Jenn Rios

September 4, 2025

5  out of  5
rating by Jenn Rios
"I had the best experience working with James! Not only is he super knowledgeable and professional, but he also makes the whole process surprisingly enjoyable 😏. I walked away feeling confident, taken care of, and honestly… a little spoiled. Highly recommend if you want someone who knows their stuff and keeps things fun!"
We responded:
"Thank you for taking the time to leave us this feedback Jenn. I am happy to hear James was able to help find you the right life insurance policy!"
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Nate Price

September 4, 2025

5  out of  5
rating by Nate Price
"Friendly and prompt help. Great rates."
We responded:
"Thank you for the five-star review Nate! "
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Miiamore Howard

September 2, 2025

5  out of  5
rating by Miiamore Howard
"James was amazing and made sure I got my insurance in a fast manner and for a good price I am very glad I made the switch to this company!!! Thank you James!!!"
We responded:
"Thank you so much for leaving us a review! I am glad we were able to earn your business! "
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Brenda Williams

August 27, 2025

5  out of  5
rating by Brenda Williams
"James did an outstanding job helping me switch from my old auto insurance carrier to state farm..saved me money !"
We responded:
"James is one of the best we have! I am glad he lived up to your expectations! "
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Ashlyn Mayes

August 21, 2025

5  out of  5
rating by Ashlyn Mayes
"Nolan and the team are extremely professional, knowledgeable, and quick to respond when I needed help the most."
We responded:
"Thank you for the great review Ashlyn! "
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Hot Pocket

August 21, 2025

1  out of  5
rating by Hot Pocket
"this place sucks at customer service, i absolutely do not recommend!!! go somewhere else!!"
We responded:
"Hello Hot Pocket. Thank you for your feedback. After checking our systems, it doesn't look like we have a customer by the name of Hot Pocket. I would try to reach out to the person or agent you spoke with to let them know your concerns as my office has not been in contact with you. Have a great day! "
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Marla Shappard

August 6, 2025

4  out of  5
rating by Marla Shappard
"Gave the best offer than other companies with increased coverage."
We responded:
"Thank you for the review Marla!"
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Jose A Morales

August 4, 2025

5  out of  5
rating by Jose A Morales
"Very helpful staff, willing to explain everything to ensure everyone is on the same page."
We responded:
"It is our pleasure to make sure our customers are well educated before making a purchase! Thank you for the great review Jose! "
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Paula Gingerich

August 4, 2025

5  out of  5
rating by Paula Gingerich
"They were very friendly. They saved me over 30 dollars from what I was paying. I am very grateful I switched to them. They have been very helpful."
We responded:
"Thank you for the great feedback Paula! Welcome to the State Farm family! "
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Helen Sanders

August 4, 2025

5  out of  5
rating by Helen Sanders
"I had a very positive experience working with Nolan Johnson State Farm office. My contact person was James, and he was very efficient from the beginning in getting a quote to the end processing of the policy. James was able to help me save money on both my home and auto policy. If you are looking for a new insurance agency. I highly recommend them."
We responded:
"Thank you so much for taking the time to leave us this great review! I am so happy to hear you had a great experience with James and you were able to save money on your auto and home policy! "
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james lennox

August 4, 2025

5  out of  5
rating by james lennox
"I received great service from James My local, State Farm agent give me a quote. I told him it would take a couple days for me to decide you waited for me. I gave you the information on the morning. I told him I would but that afternoon I was insured had my electronic paperwork. Everything was great. I highly recommend State Farm Michigan city office"
We responded:
"We are happy to hear you were given great service! Thank you for the awesome review James!"
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Julie Smith

July 9, 2025

5  out of  5
rating by Julie Smith
"So very helpful in looking over our insurance coverage and making sure our coverage was correct and that we also got the best deal!"
We responded:
"I am glad to hear our office was helpful! Thank you for taking the time to leave us a great review Julie!"
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craigwilson54

July 3, 2025

5  out of  5
rating by craigwilson54
"Appreciate James support, persistence, and patience in helping us get the best value insurance at best rates. Thank you"
We responded:
"The pleasure was ours Craig! We were happy to assist you in getting the biggest bang for your buck! "
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Russell Duckwall

July 3, 2025

5  out of  5
rating by Russell Duckwall
"James was very straightforward and honest with us, there was no “ maybe “ we can do this or that, I’ll check with my boss, that’s what we got from our old company. We look forward to having James watch over one of the most important things that we must have. Thanks and give him a raise!! We are in good hands now!! (lol)!!!!"
We responded:
"I am glad you had a great experience Russell! Thank you for taking the time to leave us such an amazing review!"
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Rebecca Nowicki

June 26, 2025

5  out of  5
rating by Rebecca Nowicki
"I hate having to change things, especially insurance. You never feel you get the best deal. However, James was amazing. Not only did he save me money he found better coverage on auto and home. Answered all my questions. Was quick to respond. If you are thinking of an insurance change you need to give this office a call! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for taking the time to share your experience Rebecca! We truly thank you for your business and look forward to working with you for years to come!! "
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Kimberly Downs

June 11, 2025

5  out of  5
rating by Kimberly Downs
"James was top notch customer priority. Saved us money, explained coverage well, was very patient with our busy schedule. Would highly recommend working with him and State Farm."
We responded:
"James is our office rockstar! I'm glad you had a great experience working with him!"