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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jaylei Eads

September 4, 2025

5  out of  5
rating by Jaylei Eads
"Great Quick service! James was an amazing help! he helped us switch from our previous insurance and he made it a breeze!"
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Jenn Rios

September 4, 2025

5  out of  5
rating by Jenn Rios
"I had the best experience working with James! Not only is he super knowledgeable and professional, but he also makes the whole process surprisingly enjoyable 😏. I walked away feeling confident, taken care of, and honestly… a little spoiled. Highly recommend if you want someone who knows their stuff and keeps things fun!"
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Nate Price

September 4, 2025

5  out of  5
rating by Nate Price
"Friendly and prompt help. Great rates."
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Miiamore Howard

September 2, 2025

5  out of  5
rating by Miiamore Howard
"James was amazing and made sure I got my insurance in a fast manner and for a good price I am very glad I made the switch to this company!!! Thank you James!!!"
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Brenda Williams

August 27, 2025

5  out of  5
rating by Brenda Williams
"James did an outstanding job helping me switch from my old auto insurance carrier to state farm..saved me money !"
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Ashlyn Mayes

August 21, 2025

5  out of  5
rating by Ashlyn Mayes
"Nolan and the team are extremely professional, knowledgeable, and quick to respond when I needed help the most."
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Hot Pocket

August 21, 2025

1  out of  5
rating by Hot Pocket
"this place sucks at customer service, i absolutely do not recommend!!! go somewhere else!!"
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Marla Shappard

August 6, 2025

4  out of  5
rating by Marla Shappard
"Gave the best offer than other companies with increased coverage."
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Jose A Morales

August 4, 2025

5  out of  5
rating by Jose A Morales
"Very helpful staff, willing to explain everything to ensure everyone is on the same page."
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Paula Gingerich

August 4, 2025

5  out of  5
rating by Paula Gingerich
"They were very friendly. They saved me over 30 dollars from what I was paying. I am very grateful I switched to them. They have been very helpful."
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Helen Sanders

August 4, 2025

5  out of  5
rating by Helen Sanders
"I had a very positive experience working with Nolan Johnson State Farm office. My contact person was James, and he was very efficient from the beginning in getting a quote to the end processing of the policy. James was able to help me save money on both my home and auto policy. If you are looking for a new insurance agency. I highly recommend them."
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james lennox

August 4, 2025

5  out of  5
rating by james lennox
"I received great service from James My local, State Farm agent give me a quote. I told him it would take a couple days for me to decide you waited for me. I gave you the information on the morning. I told him I would but that afternoon I was insured had my electronic paperwork. Everything was great. I highly recommend State Farm Michigan city office"
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Julie Smith

July 9, 2025

5  out of  5
rating by Julie Smith
"So very helpful in looking over our insurance coverage and making sure our coverage was correct and that we also got the best deal!"
We responded:
"I am glad to hear our office was helpful! Thank you for taking the time to leave us a great review Julie!"
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craigwilson54

July 3, 2025

5  out of  5
rating by craigwilson54
"Appreciate James support, persistence, and patience in helping us get the best value insurance at best rates. Thank you"
We responded:
"The pleasure was ours Craig! We were happy to assist you in getting the biggest bang for your buck! "
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Russell Duckwall

July 3, 2025

5  out of  5
rating by Russell Duckwall
"James was very straightforward and honest with us, there was no “ maybe “ we can do this or that, I’ll check with my boss, that’s what we got from our old company. We look forward to having James watch over one of the most important things that we must have. Thanks and give him a raise!! We are in good hands now!! (lol)!!!!"
We responded:
"I am glad you had a great experience Russell! Thank you for taking the time to leave us such an amazing review!"
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Rebecca Nowicki

June 26, 2025

5  out of  5
rating by Rebecca Nowicki
"I hate having to change things, especially insurance. You never feel you get the best deal. However, James was amazing. Not only did he save me money he found better coverage on auto and home. Answered all my questions. Was quick to respond. If you are thinking of an insurance change you need to give this office a call! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for taking the time to share your experience Rebecca! We truly thank you for your business and look forward to working with you for years to come!! "
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Kimberly Downs

June 11, 2025

5  out of  5
rating by Kimberly Downs
"James was top notch customer priority. Saved us money, explained coverage well, was very patient with our busy schedule. Would highly recommend working with him and State Farm."
We responded:
"James is our office rockstar! I'm glad you had a great experience working with him!"
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jerry haran

June 4, 2025

5  out of  5
rating by jerry haran
"Met with James at the Hebron block party. Very nice, friendly, informative and NOT pushy. He simply stated "leave your info and if I can beat it I'll call you. If not I wont waste your time." We had Progressive prior. We were paying $278 (2 people w/ good driving records, 2 crossover style vehicles) for the bare minimum of what can legally qualify as "full coverage". Now we're paying over $100 LESS and with literally double the coverage. This also included roadside assistance, car rental, and renters insurance. Thanks James! If you're considering shopping around...let them take a look for you. Two simple conversations just saved $1200 on car insurance and $432 on renters insurance this year. Also now I don't have to change my own tire if I don't feel like it or if my car goes into the shop I can get covered on a rental for up to $50/day! Can't beat it!"
We responded:
"We are so happy to hear this awesome feedback! Thank you for the great review!"
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Jesse Bustos

May 8, 2025

5  out of  5
rating by Jesse Bustos
"Nolan made the process of getting a quote and picking a plan seamless. I would strongly recommend him or anyone at his office!"
We responded:
"I'm happy to hear you had a great experience Jesse! Thank you so much for the recommendation!"
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John Clark

May 2, 2025

5  out of  5
rating by John Clark
"James was very easy to talk to and made sure I was comfortable with canceling my current insurance. He saved me 40% off of my old policy. A true gentleman!"
We responded:
"Thank you for the review John! I am happy to hear we were able to help you get a lower rate! "
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Suzie McCreary

April 30, 2025

5  out of  5
rating by Suzie McCreary
"Very easy to work with. Extremely accommodating! Great guy"
We responded:
"Thank you for the great review Suzie!"
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Logan Ryan

April 30, 2025

5  out of  5
rating by Logan Ryan
"Great experience with even better customer service! Nolan went above and beyond with helping me get a lower price and a life insurance policy for my family. Highly recommend!"
We responded:
"Thank you for the great review Logan. It's our pleasure to get you and your family protected through our life insurance products! We appreciate the five-star review. "
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Brandon R

April 25, 2025

5  out of  5
rating by Brandon R
"Nolan/State Farm made switching to State Farm easy. My monthly cost was cut in half from the previous insurance company I had. Thank you!"
We responded:
"We love to hear this Brandon! We look forward to serving you for years to come. Thank you for the review!"
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ET Nem

April 17, 2025

5  out of  5
rating by ET Nem
"James was very helpful in getting me better coverage for home and auto, while also getting me a lower premium. Highly recommend. Thank you."
We responded:
"Thank you for recommending our office and thank you for taking the time to drop us a review! "
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Cory Burgess

April 9, 2025

5  out of  5
rating by Cory Burgess
"James is on the ball. He helped answer all of our questions in a timely manner and set up with what we needed."
We responded:
"This is great to hear Cory! Thank you for taking the time to drop my office a review."