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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sam Van Til

December 31, 2025

5  out of  5
rating by Sam Van Til
"James was friendly and honest about the coverage quote. Prompt in answering questions"
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Angie Video

December 29, 2025

5  out of  5
rating by Angie Video
"Good customer service, nice people help me to get my car insurance."
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cherri thomas

December 16, 2025

5  out of  5
rating by cherri thomas
"I would definitely highly recommend finally I found a insurance company that didn't try to give me the same coverage I already had he listened and gave me exactly what I wanted. James was absolutely genuine. I have never felt that want I wanted mattered before. If everything else goes as well as this I'll be a customer for as long as I need insurance. Only God knows how very grateful I am."
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Keith Ecker

December 10, 2025

4  out of  5
rating by Keith Ecker
"State Farm was very fast with my quote and gave me a reasonable price for my home and automotive"
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Erika Sarich

December 8, 2025

5  out of  5
rating by Erika Sarich
"Great and prompt service!"
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Jon Yoder

December 3, 2025

5  out of  5
rating by Jon Yoder
"James was incredibly easy to work with. He followed up quickly, clearly explained our options, and made sure we had all the right information to make an informed decision. We really appreciated his professionalism and responsiveness—highly recommend!"
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Jason

November 24, 2025

5  out of  5
rating by Jason
"Very helpful and polite staff. Ashlyn walked me thru various options until we found the right fit for me needs. I am so happy I took the time to give them a call. Highly recommend this office for any of your insurance needs."
We responded:
"Thank you Jason for leaving us a review! I am so happy Ashlyn was able to meet all of your expectations! "
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Matt Willingham

November 21, 2025

5  out of  5
rating by Matt Willingham
"James did an excellent job of keeping me posted on the insurance quotes and his persistence to gain us as customers is what made us switch and join State Farm. Not only are we saving money but the customer experience and care has also been way better."
We responded:
"Thank you so much Matt for providing us with this great feedback! We look forward to serving you for years to come!"
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Kayla Pienta

November 20, 2025

5  out of  5
rating by Kayla Pienta
"By far the best experience I could imagine. All of my questions were answered quickly and efficiently and gave me peace of mind that I went to the right place! Ashlyn was especially helpful and so incredibly kind and professional! Thank you so much, Ashlyn!"
We responded:
"We love to hear this Kayla! Thank you so much for taking the time to provide us with this feedback!"
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Lee Ann Trueblood

November 20, 2025

5  out of  5
rating by Lee Ann Trueblood
"James Katona saved us a bunch of money!!"
We responded:
"Yay! Thank you Lee Ann for dropping us a review! I am glad we were able to help you save a bunch of money! "
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Bobbi Holt

November 20, 2025

5  out of  5
rating by Bobbi Holt
"Nolan and Ashlyn are amazing! Answered every single question I had. I will start saving $90 a month on car insurance and house a couple hundred a year. Thank you both!"
We responded:
"Thank you for leaving us this five-star review Bobbi! Ashlyn and I are happy to be taking care of you guys! "
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Jeff Lyons

November 20, 2025

5  out of  5
rating by Jeff Lyons
"I had a great experience (can't believe I'm saying this about insurance) with Ashlyn? (Might be Ashley) Anyway she was super helpful with all my questions *there was a lot of questions*. She also found some gaps in coverage I didnt know I had. Highly recommend state farm in Michigan City!"
We responded:
"Thank you for leaving us this great review Jeff! We appreciate you and your feedback!"
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Michael Pagels

November 20, 2025

2  out of  5
rating by Michael Pagels
"Very hard, in my opinion to get a hold on phone. Finally I guess he hired a secretary to answer phones but if she on the other line phone just rings and rings. He always has to back with you on questions. He should know. But again my opion only . Just ask others if they have same issues"
We responded:
"I am sorry you have not had a five-star experience with our office Michael. We do try to answer every phone call that come in, but occasionally one might go to voicemail when everyone is on the phone. When this happens, we try to call our customers back within 5 minuets of receiving their voicemail. Again, I apologize on your experience and hope going forward we can change your mind on how you view our office! Have a great day."
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Jacob bates

November 5, 2025

5  out of  5
rating by Jacob bates
"James was very helpful on giving me advice and he also made the switch stress-free. Now I have better coverage than what I had before and cheaper payments!"
We responded:
"Thank you for leaving us a review Jacob. I am glad James was able to help you make the switch to State Farm stress-free. We look forward to serving you for years to come!"
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Amanda Brooks

November 3, 2025

5  out of  5
rating by Amanda Brooks
"Very helpful. Great rates!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Bryant Berch

October 30, 2025

5  out of  5
rating by Bryant Berch
"Andrew has helped me save hundreds on insurance ! Really appreciate it !"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Antoine Watts

October 30, 2025

5  out of  5
rating by Antoine Watts
"Andrew and the office did a great job providing me with awesome service. Andrew reached out to see if he could get myself and my wife coverage for our vehicles and property at a lower cost. He took our information and then followed up the next day. I have to admit I was skeptical because we do have negative items on our driving history. Andrew was able to get us savings though. I appreciate his professionalism and all those in the office that contributed to underwriting our policies. So if you are in the market for insurance I recommend that you give this office a call."
We responded:
"Thank you Antoine for leaving our office a review. We are pleased to hear that you had a great experience at our office! We will do our absolute best to offer you with top tier service for years to come! "
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Aryuan Cain

October 30, 2025

5  out of  5
rating by Aryuan Cain
"Andrew Jackson is a wonderful worker!"
We responded:
"Thank you for the review Aryuan! "
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Dean Bibakis

October 29, 2025

5  out of  5
rating by Dean Bibakis
"Fast, smooth, and easy set up for new auto policy. Saved some money as well."
We responded:
"I am glad we were able to offer you fast, smooth, and easy service Dean! We look forward to working with you for years to come!"
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Robert Slawson

October 28, 2025

5  out of  5
rating by Robert Slawson
"James was very helpful !"
We responded:
"Thank you for the review Robert! "
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Brent Bowles

October 24, 2025

5  out of  5
rating by Brent Bowles
"Very friendly and professional. Highly recommend this agency for your insurance needs. James Katona is top notch and helped us save money on our coverages. Thanks, Brent & Lori"
We responded:
"Thank you for dropping us a review Brent! We appreciate you for recommending our agency!"
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Scott Meland

October 14, 2025

5  out of  5
rating by Scott Meland
"Very attentive and patient. Great follow up and good service."
We responded:
"Our office appreciates you Scott! Thank you for dropping us a review! We look forward to working with you for years to come! "
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Shari

October 10, 2025

5  out of  5
rating by Shari
"So friendly and knowledgeable!"
We responded:
"I am happy to hear this Shari. Thank you for taking the time to drop us a review! "
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Adrian Holt-Byrd

October 7, 2025

5  out of  5
rating by Adrian Holt-Byrd
"Great people working here at this office!"
We responded:
"Thank you so much for the review Adrian! "
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iQBenG

October 7, 2025

5  out of  5
rating by iQBenG
"Andrew was amazing he helped so much"
We responded:
"Thank you for the great review! "