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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott Schroll

February 12, 2026

5  out of  5
rating by Scott Schroll
"We are longtime State Farm clients and recently decided to switch our life insurance policies over to them as well. Ashlyn was so helpful and patient with us and took care of everything for us. She even stayed late to accommodate our busy schedule. The team was great to work with and we are excited to be represented by them!"
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Ryan Sears

February 10, 2026

5  out of  5
rating by Ryan Sears
"Very helpful and always good to work with. Will continue working with them. James at the office was great. Appreciate all the help!"
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Zander Parks

February 5, 2026

5  out of  5
rating by Zander Parks
"I am very satisfied with the service I received. The agent was very helpful, knowledgeable, and made the process easy. He didn’t pressure me into switching over any insurance that I wasn’t ready to switch. Highly recommend"
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Gladys Reyes

February 3, 2026

5  out of  5
rating by Gladys Reyes
"Nolan & his team are great! Always polite and efficient!"
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Karla Perez

January 30, 2026

5  out of  5
rating by Karla Perez
"The team was very helpful and responsive! They made everything easy to understand."
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Nina Heninger

January 28, 2026

5  out of  5
rating by Nina Heninger
"We’re so grateful they helped save us hundreds of dollars each month on our auto policy. They’re always quick to respond, extremely knowledgeable, and truly work to find the best possible rates."
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Joshua

January 15, 2026

5  out of  5
rating by Joshua
"Nolan is a quality guy. He knows a lot about car home and life insurance. He may look young BUT he has been doing insurance for many years. He started working with state farm when he was in college and earned the right to open his own office through years of long hours and meticulous attention to customers needs."
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Timothy Hoogland

January 15, 2026

1  out of  5
rating by Timothy Hoogland
"This agency defines unprofessionalism. I have received incessant spam calls from Nolan Johnson’s office despite explicitly requesting multiple times to be removed from their calling list. Today, while I was in the middle of firmly telling Nolan to stop calling me, he had the audacity to hang up in my face. When I immediately called back on the exact number they used to harass me, the representative lied and claimed they "couldn't find my number in the database." You just called me. Do not insult my intelligence. This behavior aligns perfectly with my previous experience with State Farm. After 50+ years of loyalty, my family was dropped for a single accident where we weren't even at fault. Between the corporate betrayal and this local agent’s predatory phone harassment, I will never do business with them again. Avoid this agency at all costs."
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Sam Van Til

December 31, 2025

5  out of  5
rating by Sam Van Til
"James was friendly and honest about the coverage quote. Prompt in answering questions"
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Angie Video

December 29, 2025

5  out of  5
rating by Angie Video
"Good customer service, nice people help me to get my car insurance."
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cherri thomas

December 16, 2025

5  out of  5
rating by cherri thomas
"I would definitely highly recommend finally I found a insurance company that didn't try to give me the same coverage I already had he listened and gave me exactly what I wanted. James was absolutely genuine. I have never felt that want I wanted mattered before. If everything else goes as well as this I'll be a customer for as long as I need insurance. Only God knows how very grateful I am."
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Keith Ecker

December 10, 2025

4  out of  5
rating by Keith Ecker
"State Farm was very fast with my quote and gave me a reasonable price for my home and automotive"
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Erika Sarich

December 8, 2025

5  out of  5
rating by Erika Sarich
"Great and prompt service!"
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Jon Yoder

December 3, 2025

5  out of  5
rating by Jon Yoder
"James was incredibly easy to work with. He followed up quickly, clearly explained our options, and made sure we had all the right information to make an informed decision. We really appreciated his professionalism and responsiveness—highly recommend!"
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Jason

November 24, 2025

5  out of  5
rating by Jason
"Very helpful and polite staff. Ashlyn walked me thru various options until we found the right fit for me needs. I am so happy I took the time to give them a call. Highly recommend this office for any of your insurance needs."
We responded:
"Thank you Jason for leaving us a review! I am so happy Ashlyn was able to meet all of your expectations! "
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Matt Willingham

November 21, 2025

5  out of  5
rating by Matt Willingham
"James did an excellent job of keeping me posted on the insurance quotes and his persistence to gain us as customers is what made us switch and join State Farm. Not only are we saving money but the customer experience and care has also been way better."
We responded:
"Thank you so much Matt for providing us with this great feedback! We look forward to serving you for years to come!"
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Kayla Pienta

November 20, 2025

5  out of  5
rating by Kayla Pienta
"By far the best experience I could imagine. All of my questions were answered quickly and efficiently and gave me peace of mind that I went to the right place! Ashlyn was especially helpful and so incredibly kind and professional! Thank you so much, Ashlyn!"
We responded:
"We love to hear this Kayla! Thank you so much for taking the time to provide us with this feedback!"
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Lee Ann Trueblood

November 20, 2025

5  out of  5
rating by Lee Ann Trueblood
"James Katona saved us a bunch of money!!"
We responded:
"Yay! Thank you Lee Ann for dropping us a review! I am glad we were able to help you save a bunch of money! "
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Bobbi Holt

November 20, 2025

5  out of  5
rating by Bobbi Holt
"Nolan and Ashlyn are amazing! Answered every single question I had. I will start saving $90 a month on car insurance and house a couple hundred a year. Thank you both!"
We responded:
"Thank you for leaving us this five-star review Bobbi! Ashlyn and I are happy to be taking care of you guys! "
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Jeff Lyons

November 20, 2025

5  out of  5
rating by Jeff Lyons
"I had a great experience (can't believe I'm saying this about insurance) with Ashlyn? (Might be Ashley) Anyway she was super helpful with all my questions *there was a lot of questions*. She also found some gaps in coverage I didnt know I had. Highly recommend state farm in Michigan City!"
We responded:
"Thank you for leaving us this great review Jeff! We appreciate you and your feedback!"
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Michael Pagels

November 20, 2025

2  out of  5
rating by Michael Pagels
"Very hard, in my opinion to get a hold on phone. Finally I guess he hired a secretary to answer phones but if she on the other line phone just rings and rings. He always has to back with you on questions. He should know. But again my opion only . Just ask others if they have same issues"
We responded:
"I am sorry you have not had a five-star experience with our office Michael. We do try to answer every phone call that come in, but occasionally one might go to voicemail when everyone is on the phone. When this happens, we try to call our customers back within 5 minuets of receiving their voicemail. Again, I apologize on your experience and hope going forward we can change your mind on how you view our office! Have a great day."
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Jacob bates

November 5, 2025

5  out of  5
rating by Jacob bates
"James was very helpful on giving me advice and he also made the switch stress-free. Now I have better coverage than what I had before and cheaper payments!"
We responded:
"Thank you for leaving us a review Jacob. I am glad James was able to help you make the switch to State Farm stress-free. We look forward to serving you for years to come!"
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Amanda Brooks

November 3, 2025

5  out of  5
rating by Amanda Brooks
"Very helpful. Great rates!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Bryant Berch

October 30, 2025

5  out of  5
rating by Bryant Berch
"Andrew has helped me save hundreds on insurance ! Really appreciate it !"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Antoine Watts

October 30, 2025

5  out of  5
rating by Antoine Watts
"Andrew and the office did a great job providing me with awesome service. Andrew reached out to see if he could get myself and my wife coverage for our vehicles and property at a lower cost. He took our information and then followed up the next day. I have to admit I was skeptical because we do have negative items on our driving history. Andrew was able to get us savings though. I appreciate his professionalism and all those in the office that contributed to underwriting our policies. So if you are in the market for insurance I recommend that you give this office a call."
We responded:
"Thank you Antoine for leaving our office a review. We are pleased to hear that you had a great experience at our office! We will do our absolute best to offer you with top tier service for years to come! "